Privacy Policy

Introduction

At neolearn, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect the following types of information:

• Account information (name, email, profile details)
• Learning preferences and educational goals
• Progress data and performance metrics
• Usage statistics and interaction patterns
• Device information and technical data
• Communication preferences and feedback

How We Use Your Information

Your information helps us provide and improve our services:

• Personalize your learning experience and content recommendations
• Track and analyze your progress to provide meaningful insights
• Improve our AI algorithms and learning models
• Send important updates and notifications
• Provide technical support and customer service
• Ensure platform security and prevent fraud

Data Protection

We implement robust security measures to protect your data:

• End-to-end encryption for sensitive data transmission
• Regular security audits and vulnerability assessments
• Secure cloud infrastructure with redundant backups
• Strict access controls and authentication protocols
• Compliance with international data protection standards
• Regular employee security training and awareness

Your Rights

You have control over your personal data:

• Access and review your personal information
• Request corrections to inaccurate data
• Export your data in a portable format
• Request deletion of your account and data
• Opt-out of non-essential data collection
• Control email and notification preferences

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and features
• Enhance platform security
• Improve user experience

Information Sharing

We may share your information with:

• Service providers who assist in platform operations
• Analytics partners for platform improvement
• Legal authorities when required by law
• Third parties with your explicit consent

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

• Email: privacy@neolearn.com
• Address: 123 Learning Street, Education Valley, CA 94025